I'm Abdullah Amin. I'm the AI Solutions Lead at a B2B SaaS company, where I built the AI function from the ground up, reporting directly to the CEO.
A churn prediction engine (0.88 ROC-AUC, 3.2x lift) that scores every active account monthly with plain-English risk reasons for CS teams to act on. A seat movement monitoring system that catches contraction signals weekly across the entire customer base. A GPT-4-powered CS agent that lets account managers query customer health data in natural language. Automated early-warning pipelines that surface at-risk accounts before they hit past-due.
Two years as a Product and Growth Data Analyst — cohort analysis, A/B testing, and onboarding funnel work that drove a 30% lift in trial activation and a 20% lift in paid conversion.
I prefer interpretable models over black boxes, and data products over dashboards. If a model can't explain its own decision in plain English, it doesn't ship.
BS Computer Science, IBA Karachi.