Arken Labs
01

Churn Prediction & Retention Systems

A predictive model that scores every active account monthly — 0.88 ROC-AUC, 3.2x lift, running across 10,000+ accounts in production. Every score ships with a plain-English risk reason so CS teams know exactly what to act on, not just a number.

02

Customer Health Scoring

One trusted score built from engagement, usage, and risk signals — plus weekly seat and contraction monitoring across the full customer base, so shrinking accounts get caught before they show up in the churn numbers.

03

AI Agents for CS & Support

A GPT-4-powered agent that lets account managers ask plain-English questions about customer health and get real answers — no SQL, no waiting on a data team.

04

AI Implementation Audits

A focused engagement to map where AI actually moves revenue in your business, and a prioritized roadmap of what to build first — not a slide deck of possibilities.

Book a call to scope

Stack

BigQuery SQL Python (pandas, scikit-learn) Jupyter OpenAI API Google Cloud Run